DocBoxes are comparable to physical mailboxes in the paper-document world. My DocBox is located on the CaseWorks homepage under the All Purpose Navigation.
Each CaseWorks user has a DocBox as well as each specific team has a Team DocBox. Please see the section on Join/Leave Teams (update when available) to have a team DocBox included on your Homepage.
A user may view all DocBoxes and unprocessed documents by navigating to the Document Processing Center.
DocBoxes display new documents that are available for review and processing.
By default, documents in a DocBox display in the order they were received (Oldest-to-Newest) in order that the documents can be processed in the order in which they were received.
Documents are sent to the DocBoxes when documents are scanned, emailed, or otherwise routed into CaseWorks. Documents are routed based on client case number or the worker assigned to the Case File.
To view a document, click on the document Name.
The cursor will change to index finger to indicate that one click will open the document.
The document will open in Adobe Reader.