Subscriptions allow you to identify cases for which you would like to receive Notifications as documents are received by the county. Because documents are routed to the primary worker in CaseWorks, secondary workers on a case will often utilize Subscriptions to be notified as documents arrive for that case. Currently, Subscriptions can be utilized in the FSE, MSE, and SSE editions of CaseWorks.
Once a Subscription has been created, a Notification will be delivered to the specified DocBox every time a document associated with that case number (MAXIS, Workgroup, or Integrated Case, depending on your CaseWorks Edition) arrives in CaseWorks. Notifications can be turned-off when they are no longer needed by Unsubscribing in Manage Subscriptions.
- When a subscription is setup for a specific case number, Notifications will appear in your DocBox.
- Notifications are identified by the link icon .
- Notifications are used to monitor cases that are not assigned to you or your DocBox.
- After reviewing the document for which you received the notification, the Notification can be deleted by selecting Delete from the context menu.
- Manage Subscriptions displays all active subscriptions.