Overview
Admin Roles provide access to administrative features within CaseWorks. Available roles vary by CaseWorks edition. The table below identifies which editions include each Admin Role and provides a brief description of its purpose to help determine which role should be assigned to a user.
Note: Users may be assigned multiple Admin Roles based on their responsibilities.
| Admin Role | FSE | MSE | CSE | SSE | WFE | Description |
|---|---|---|---|---|---|---|
| Adoption Add-On | Yes | Access adoption records and scan adoption documents. | ||||
| AutoCopy | Yes | Yes | Yes | Adds AutoCopy Document Types between FSE and MSE. | ||
| Contribute Delete Admin | Yes | Yes | Yes | Yes | Yes | Allows users to mark documents for deletion and permanently delete documents. |
| DocSet Admin | Yes | Yes | Yes | Yes | Yes | Adds or updates Document Types in existing DocSets. To add or update a DocSet category after Go Live, submit a support ticket. |
| eSignature Reports Admin | Yes | Yes | Yes | Yes | Yes | Generates eSignature reports in CaseWorks. |
| Privilege Admin | Yes | Yes | Yes | Yes | Yes | Secures (privileges) case documents in CaseWorks. |
| Provider Files | Yes | Provides access to the Provider Files library for CCAP provider document management. | ||||
| Purge Admin | Yes | Yes | Yes | Yes | Uploads purge lists and executes document purges. | |
| Reports Admin | Yes | Yes | Yes | Yes | Yes | Generates productivity reports in CaseWorks. |
| Routing Rules Admin | Yes | Yes | Yes | Yes | Creates routing rules based on Document Type in CaseWorks. | |
| Subscriptions | Yes | Yes | Yes | Creates subscriptions for document notifications. Depending on the edition, subscriptions may be created for MAXIS cases, METS cases, or Workgroups. This role is assigned to all users in some counties, but not all. | ||
| Support Admin | Yes | Yes | Yes | Yes | Yes | Submits tickets to the CaseWorks Support team. |
| Transfer Admin | Yes | Yes | Transfers cases between CaseWorks counties and receives transfer notifications. |
Notes
- Availability of Admin Roles depends on your CaseWorks edition.
- Some roles, such as Subscriptions, may also vary by county configuration.
- If a user requires an Admin Role that is not currently assigned, contact your County Administrator or NCT Support.